A plain-English guide to managing IT from the customer ́s perspective Updated each year, AutoCAD is the leading technical drawing software used to create 2D and 3D technical drawings, and a notoriously complex program Takes the complete novice from setting up the AutoCAD environment to creating and plotting 3D drawings and working on the Internet Explains the newest features and updates and also shows users how to import and export to Google SketchUp Offers practical advice gleaned from the author ́s years of CAD experience, demonstrating reliable, proven methods and insider tips to get real work done Covers creating a basic layout, using the AutoCAD DesignCenter, drawing and editing, working with dimensions, plotting, using blocks, adding text to drawings, and much more David Byrnes (Vancouver, BC) teaches CAD and 3D modeling at Emily Carr Institute of Art & Design and British Columbia Institute of Technology. He has been using AutoCAD since 1985 and provides AutoCAD training and customization to architectural as well as civil and structural engineering clients.